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  1. Subscription Information
  2. Subscription Terms and Conditions
  1. These are the terms and conditions for subscription programs across the 1-800- Flowers.com Family of Brands (“Subscription Terms”). By clicking or tapping on the “Place Order” button for your subscription and/or otherwise placing a subscription order, you accept these Subscription Terms. These Subscription Terms are between you and the specific company within the 1-800-Flowers.com Family of Brands from which you are receiving your subscription (“Company”, “we”, “our” or “us”). For a list of companies within the 1-800-Flowers.com Family of Brands that offer subscriptions and their applicable brands and websites, see below under “Brand-Specific Subscription Information”. Your use of the Company’s website and your participation in the subscription program is also governed by our and , as well as all other applicable terms set forth on the Company’s website(s), all of which are incorporated herein. PLEASE BE AWARE THAT THE TERMS OF USE CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING AND JURY TRIAL. Your subscription will automatically create a new order in accordance with the delivery frequency schedule designated for your subscription, until you cancel your subscription using one of the methods outlined in these Subscription Terms. Additionally, some subscriptions may have a limited duration (e.g. 3-, 6-, 9-, or 12- month subscriptions), to the extent designated at the time of your subscription placement. Unless otherwise specified at the time of your initial subscription order, such limited-duration subscriptions will end at the conclusion of the designated duration, but can also be canceled before your next order is processed using one of the methods outlined in these Subscription Terms.

  2. You may cancel your subscription at any time before your next order is processed. Refunds will not be provided for any shipment/delivery orders that have already been processed prior to receipt of your cancellation request. To cancel your subscription, log into your Company account, navigate to “My Account” and “Manage Subscriptions”, and click “Cancel Subscription”. You may also cancel your subscription via the brand-specific methods described under “Brand-Specific Subscription Information” below.

  3. You may be able to pause or skip a future shipment/delivery under your subscription, depending on the availability of those options. In the event those options are available under your subscription, you may pause or skip a future shipment/delivery by navigating to and selecting the applicable option in your Company account and/or by contacting us via one of the other methods as outlined under “Brand-Specific Subscription Information” below. Your request to pause or skip a subscription must be received before the next order is processed to be effective before the next order ships or is delivered.

  4. The credit card or other payment method used to purchase your first order under your subscription will be held on file and charged for each subsequent order until you contact us before your next order is processed via one of the methods outlined herein to cancel your subscription. If we cannot complete an order with the credit card or other payment method you used to create your subscription, then you authorize us to update your subscription with another credit card or payment method on file. If we are unable to complete your subscription order with the updated credit card or payment method, then the order may be canceled.

  5. We can change the price of your subscription order at any time, in our sole discretion. Following your first order, we will send you an email notice prior to processing each subsequent shipment/delivery. The notice will confirm the price of the upcoming shipment/delivery order and the estimated order processing date. Applicable taxes and (unless otherwise expressly indicated when you placed your subscription) applicable shipping/delivery, processing, handling and service charges are in addition to your applicable subscription order charge.

  6. Your subscription is personal to you, and may not be assigned or transferred, or used for resale, profit, business or commercial purposes.

  7. For “Subscription Box” subscriptions, each order you receive under your subscription will include a variety of items, selected by us, for the specific Subscription Box subscription type that you have ordered. The contents of each shipment you receive may vary, and we make no guarantees regarding the volume or quantity of products in an order, nor that you will receive any particular product(s) in an order. You are responsible for reviewing the ingredients of each product you receive to avoid side effects, including allergic reactions.

  8. We reserve the right to make changes, modifications or additions to, and/or deletions from, these Subscription Terms, with or without notice, subject to applicable law. Your continued participation in the subscription program after such changes are posted constitutes your acceptance of such changes, modifications, additions or deletions. If you do not agree to any changes, modifications, additions or deletions, you must cancel your subscription. We may also, with or without notice and in our sole discretion, terminate your subscription and/or the subscription program at any time, for any or no reason. In such event, you will only be charged for orders that have been shipped/delivered to you prior to such termination.

Brand-Specific Subscription Information: (NOTE: In addition to the cancelation options outlined below, you may also cancel a subscription, or (for subscriptions for which the options of pausing or skipping shipments are available) pause a subscription or skip a subscription shipment by logging into your Company account, navigating to “My Account” and “Manage Subscription”, and selecting the applicable option.)

  • Brand: 1-800-Flowers.com Company: 800-Flowers, Inc. Website(s): www.1800flowers.com To cancel your subscription, call our toll-free number at 800-468-1141, email us at priorityunit@1800flowers.com , or write to us at: 1-800-Flowers.com, Customer Service, 2 Jericho Plaza, Suite 200, Jericho, NY 11753.

  • Brand: 1-800-Baskets.com Company: 800-Flowers, Inc. Website(s): www.1800Baskets.com To cancel your subscription, call our toll-free number at 800-227-5387, email us at priorityunit@1800flowers.com, or write to us at 1-800-Baskets.com, Customer Service, 2457 W. North Avenue, Melrose Park, IL 60160.

  • Brand: Cheryl’s Cookies Company: Cheryl & Co. Website(s): www.Cheryls.com To cancel your subscription, call our toll-free number at 800-443-8124, email us at customerservice@cheryls.com , or write to us at: Cheryl’s, Customer Service, 646 McCorkle Blvd., Westerville, OH 43082.

  • Brand: Harry & David Company: Harry and David, LLC Website(s): www.harryanddavid.com To cancel your subscription, call our toll-free number at 877-322-1200, email us at service@harryanddavid.com , or write to us at: Harry & David, Internet Customer Service, 2500 S. Pacific Hwy., Medford, OR 97501-2675.

  • Brand: Simply Chocolate Company: 800-Flowers, Inc. Website(s): www.simplychocolate.com To cancel your subscription, call our toll-free number at 800-226-3437, email us at custservice@simplychocolate.com , or write to us at: Simply Chocolate, Customer Service, 2457 W North Ave, Melrose Park, IL 60160.

  • Brand: The Popcorn Factory Company: The Popcorn Factory, Inc. Website(s): www.ThePopcornFactory.com To cancel your subscription, call our toll-free number at 800-842-0256, email us at csgroup@thepopcornfactory.com , or write to us at: The Popcorn Factory, Customer Service, 13970 W. Laurel Drive, Lake Forest, IL 60045.

  • Brand: Wolferman’s Bakery Company: Harry and David, LLC Website(s): www.wolfermans.com To cancel your subscription, call our toll-free number at 800-798-6241, email us at service@wolfermans.com , or write to us at: Wolferman’s, Internet Customer Service, 2500 S. Pacific Hwy., Medford, OR 97501-2675.

  • Brand: Vital Choice Wild Seafood & Organics Company: Vital Choice Seafood LLC Website(s): www.VitalChoice.com To cancel your subscription, call our toll-free number at 800-608-4825, email us at service@vitalchoice.com, or write to us at: Vital Choice Customer Service, 2500 S. Pacific Hwy, Medford, OR 97501.

  1. Subscription Information
  2. Subscription Terms and Conditions